TeamDynamix (ticket system) improvements

Hello! We’ve made a few improvements to our ticket system recently:

I also want to say thanks for the feedback you send when you’re surveyed about how we’re doing. I review that feedback regularly and use it to re-open issues that shouldn’t have been closed as well as identify other opportunities for improvement.

-John B.

PS Intranet links have also been updated to point to the service catalog.

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