Author Archives: Ross Edmonds

TeamDynamix (ticket system) improvements

Hello! We’ve made a few improvements to our ticket system recently: You can browse our service catalog,¬†where you can request audiovisual support, software for your computer, and more. You can still use the general IT services request page, too, and … Continue reading

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IT Services updates, October 2014

Here are projects and work going on right now in IT Services: Server room chilled water cut-off, Oct 15-16 Campus’s Exchange mailbox migrations EZproxy better working through firewalls Third-party web site hosting TeamDynamix ticket tracking Improved new employee process Fixed … Continue reading

Posted in Notices / Updates | Comments Off on IT Services updates, October 2014

Standard computer models

When someone needs a new computer, it can be difficult to know what kind of new computer to purchase: how much RAM do they need? How much disk space? How do you ensure the computer will continue to be useful … Continue reading

Posted in Notices / Updates | Comments Off on Standard computer models